Recently, we received a customer from a well-known Indian freeze-dried food company - Company C. The company has a very long history of more than 30 years in freeze dried food and its main products are freeze-dried herbs,freeze dried nutraceutials, freeze fried fruits and freeze dried vegetables.And it is one of the largest producers of natural food ingredients in the worldwide.All of the company's products are processed in a world-class automated factory and are global certified.
The customer of Company C's Indian branch mentioned that they encountered a crucial problem in their factory's production process, which required our assistance to solve: On their freeze-drying production line they purchased from other suppliers, the freeze dried trolley driving rod support components often malfunctioned. These components are crucial for the moving of the filled trolleys during the freeze-drying production process. However, the original design of these components has inherent structural flaws. These malfunctions pose a significant threat to the production continuity, product quality, and operational costs of well-known food manufacturers. In order to seek a reliable and long-term solution, they turned to our company.
After receiving the request from the Indian customer, our team no longer limited itself to a simple replacement of the trolley, but initiated a comprehensive redesign plan. By applying advanced material analysis techniques, our engineer team selected specific alloys and implemented specialized design improvement measures, thereby significantly enhancing the load-bearing capacity and overall durability.
The newly designed freeze-dried trolley driving support rods have undergone a comprehensive and rigorous testing procedure to verify their performance, durability and safety under simulated real environmental conditions. The test results clearly demonstrate that this component has significant advantages and successfully resolves the failure modes that occurred in the previous components.
The Indian customer was deeply impressed by the performance of this solution and its rigorous engineering approach, and thus granted formal approval.The Indian customer was deeply impressed by the performance of this solution and its rigorous engineering approach, and thus gave formal approval. Given the immediate value of this to its production stability, the company took prompt action to ensure supply and eventually quickly signed the purchase contract for the new design components. This week, we successfully completed the shipment of this contract.
